The below information is provided in line with the requirements relevant for us under the EU Digital Services Act (Regulation (EU) 2022/2065) (“Digital Services Act” or “DSA”).
Playtika consists of several entities based in EU and non-EU countries that offer games and services to EU users. A full list of the games and their corresponding entities can be found under section 22 of our Terms of Service.
For all of our non-EU based entities, we have designated Wooga GmbH as the legal representative across our games for the purposes of the DSA. The designated legal representative can be contacted at: Wooga (Attn: Legal Department), Saarbruecker Strasse 38, 10405 Berlin, Germany
Relevant authorities of the EU Member States, the European Commission and the European Board for Digital Services may contact us in respect of any of our games for inquiries related to the DSA by emailing us here. This inbox should not be used for general game support and game-related inquiries.
DSA inquiries from European Authorities submitted to our legal representative or through our single point of contact, should be sent from an EU authority email address, be written in English or include an English translation (were sent in another European language) and should include the senders full name, job title and name of the EU authority/department they are writing from.
EU users of our games (excluding Wooga games) can contact us using our Contact Form or the contact information provided under the ‘Contact Us’ section of our Terms of Service.
EU users of Wooga games can contact us using the Contact Us feature under the relevant game on the Wooga Support Page or on [email protected].
We link below our transparency report(s):
Transparency Report 2024(excluding Wooga games)
Transparency Report 2024 (Wooga Games only)
